Our Reception

Meet our team….

The first people you’ll meet upon entering our hospital is our caring and knowledgeable receptionists. They have a wealth of information about pet food and nutrition, flea products, de-wormers, products for the skin and coat, pet insurance and dental products, as well as tips on puppy and kitten training and behavior. Their obvious love and interest in animals makes them the perfect people to put your pet at ease prior to seeing our Veterinarians.




Tulo is our much loved official greeter.  He is very friendly and laid back.  He absolutely adores children and will happily play with your littles ones.  He enjoys being the center of attention and is doted on by all the staff at Coastland. 

By day, he loves to hang around our reception area and greet our clients and furry friends.  At night, he goes home with our office manager Danielle. Tulo's office hours vary from Monday to Thursday.   He has a tendency to nap a lot, but he manages to get his job done.


Danielle May 25 2017

Danielle Caldwell 

Office Manager – Registered Veterinary Technologist 

Danielle graduated from Olds College with a diploma as an Animal Health Technologist in 2002. She joined our team in 2009 as an RVT and later became our office manager. Danielle and her husband share their home with a gorgeous deaf cat named Charlie,  two shy sister cats, Annie and Gracie, and their newest addition Tulo. In her spare time she enjoys cooking, reading, kayaking, biking and especially playing tennis.




Erin Williams

Head receptionist

Erin has worked with us since 2004. She has two dogs Reyah and Huey. She loves spending time biking and hiking with her dogs. She likes to be active and also enjoys camping, surfing and snowboarding.




Carol Hartle

Veterinary Receptionist

Carole has worked with us since 2007.   She has a big orange cat named Oliver and Tate, a long-haired Chihuahua. She loves gardening and watching her daughter ride and show their horse.


 rachel coastland photo

Rachel McKeller

Veterinary Receptionist

Rachel has been with us since August of 2012. She is married, has two yound boys and has two dogs – Sophie and Cooper. She is passionate about spending time with her dogs. She  enjoys learning everyday about the amazing field of animal care.

Rachel is currently on maternity leave.




Eden Klein

Veterinary Receptionist

Eden joined us in September 2012, she is married and has two sweet girls, and her sweet dog Tips. She always brings her heart to work with her, and she is always ready and able to assist you and your pet however she can.


alyssas picture for website

Alyssa Vickers

Veterinary Receptionist/Tech Assistant

Alyssa started working with us back in 2009 as an after-school student helper.  Alyssa works as a receptionist during the school year, and also works in the back area as a tech assistant in the summer.  She is working towards her goal of becoming a veterinarian! Alyssa has many, many pets including pigs, chickens, cats, horses and a dog – Martin.




Jennifer Allen

Veterinary Receptionist

Jennifer is an East Coast girl who migrated to Vancouver Island in 1991.  She lives in Merville with her husband and a collection of stray cats that just seemed to know they would be cared for at her house.  Jennifer is very happy to return to this field of work after many years away. 


Jess photo


Jessica James

Veterinary Receptionist

Jessica recently moved to the island at the end of 2014 from Kamloops. She started working for us in October 2015. Jessica previously worked as a Pharmacy Technician and has left that career to pursue Veterinary Care. When she isn't at work she loves spending time outdoors,camping, hiking, biking, swimming and snowboarding with her partner Josh and 2 Miniature Pinschers Pascha and Paisley.


Mikayla photo for webpage Mikayla Christianson

Veterinary Receptionist

Mikayla joined the Coastland team in February 2017. Before joining the team Mikayla studied cosmetology at Vancouver Island University, and has had previous experience in the Veterinary Industry. When Mikayla isn’t working she can be found out in the trails riding her horse."